Austria Trend Hotel Europa Salzburg

Liked: Stable and reliable Wi-Fi, once connected. All facilities working, comfortable environment, hot water, room temperature etc. Adjacent to bus & train stations and other main facilities. Friendly and helpful staff in limited contact we had. Disliked: No telephone in room, so unable to contact reception quickly if needed, other than going to front desk in person. A dedicated touchpad is provided, but this requires navigating through various useless promotional info, and does not provide the info required. Still need to leave a text or email message and wait for a reply. Quicker to go to desk in person. We had booked twin beds, not a double. This had been requested and acknowledged in advance, but we still got the double. We were offered a change, so the twins were available, but we declined as it wasn't such a big issue and we had already settled in. To log in to Wi-Fi we needed a specific username which hadn't been provided. This was provided immediately we requested it by receptionist, but doesn't appear anywhere else as far as I could see. Conclusion: We think there may be too much reliance on automated procedures, and not enough attention to detail, presumably in order to save costs. Otherwise, no other observations and we were generally very happy with our experience. Thank you.

Honestly i loved the location, the spacious rooms, I booked one family room & my spouse booked another superior executive for our fam of 6 total. It’s good for our size & our rooms got the view of fortress & mountains. Post pandemic, we didn’t have any cleaning come in during our stay but everything was fine & sufficient

Lovely big room with a fabulous view. The bathroom is very large too. The beds are very comfortable. The position of the hotel is ideal. Right near the railway station and bus station. Loads of shops, restaurants and supermarkets on the doorstep. Short river walk to the centre of Salzburg.

The hotel was remarkably easy to find coming out of the train station and convenient to the historic area we wanted to explore ... great location. Our room was on the 14th floor had a glorious view overlooking the old town and the fortress.

The Family room is big, like a Junior Suite. Location of hotel is excellent, directly opposite the Salzburg Hbf and Bus interchange. Hotel staff are all helpful, thankfully let us checked in early at no extra cost, and allowed us to leave a luggage with Concierge for 2 days while we travelled to Hallstatt. When in Salzburg, buy the 24h Salzburg card to visit museums, attraction and free bus ride. Restaurants and malls are within waling distance